Privacy Policy

Effective Date: December 1, 2025

Arkansas Ear, Nose and Throat, PA (“we,” “our,” or “us”) is committed to protecting the privacy and security of our patients and website visitors. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website or interact with our practice online.

We may collect personal information when you:

• Request an appointment
• Submit a contact form
• Communicate with us via email or phone 
• Use online payment or patient portal services

This information may include:

• Name
• Email address
• Phone number 
• Date of birth
• Insurance information 
• Any information you voluntarily provide in a message or form
   

When you visit our website, we may automatically collect certain non-identifying information, including:

• IP address
• Browser type
• Device type 
• Pages visited 
• Date and time of visit
   

This information is used to improve website performance and user experience.

We use the information we collect to:

• Respond to inquiries and appointment requests
• Provide healthcare services 
• Communicate with patients 
• Improve our website and services 
• Comply with legal and regulatory requirements
   

We do not sell, rent, or trade personal information to third parties for marketing purposes.

Any health information you provide is treated as Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

PHI is used and disclosed only as permitted by law for purposes such as:

• Treatment
• Payment 
• Healthcare operations
   

A separate Notice of Privacy Practices is available at our office and outlines how medical information may be used and disclosed.

Submitting information through our website forms or email does not establish a doctor-patient relationship. Please do not submit sensitive medical information through unsecured website forms unless explicitly instructed.

While we take reasonable steps to protect information transmitted online, no method of electronic communication is 100% secure.

Our website may use cookies and analytics tools (such as Google Analytics) to:

• Understand website usage
• Improve content and navigation 
• Analyze traffic patterns
   

You may disable cookies through your browser settings; however, some features of the site may not function properly.

Our website may contain links to third-party websites or services, including:

• Online payment portals
• Patient portals
• External healthcare resources
   

We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies separately.

We implement appropriate administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure.

Access to patient information is limited to authorized personnel only.

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.

You have the right to:

• Request access to your personal information 
• Request corrections to inaccurate information 
• Request restrictions on certain uses or disclosures, as permitted by law
   

To exercise these rights, please contact our office directly.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or our privacy practices, please contact:

Arkansas Ear, Nose and Throat
4220 Richards Rd.

North Little Rock, AR, 72117
Phone: (501) 975-7550